Questions about subscriptions?

How does Subscribe & Save work?

Choose the delivery frequency that suits you (every month, every 2 months or every 3 months) and we'll send your products automatically at 20% off the one-time price, with free delivery on every order. You're only charged when an order ships, and you'll get an email reminder before each delivery. There's no minimum commitment and no cancellation fee.

How can I pause, skip or cancel my subscription?

You're in full control, and you don't need to contact us. Sign in to your account on our site and open Subscription Management. From there you can push your next delivery date back, skip the next delivery, or cancel altogether, and the change takes effect straight away. If you'd rather keep the subscription but need more time to use up what you have, rescheduling is usually the better option. If you have any trouble finding it, just email us at info@getorevive.com and we'll sort it for you.

Can I change my delivery frequency or the products in my subscription?

Yes. In Subscription Management you can switch between monthly, every 2 months and every 3 months at any time, and adjust the quantity or product in your plan. Changes apply to your next delivery, not the one already on its way.

When will I be charged, and will I be told first?

You're charged on the day each delivery is prepared, using the payment method from your original order. We email you a few days before every renewal so there are no surprises, and that email is your cue to reschedule or skip if you need to. Nothing is charged before the date shown in your account.

What if I want to try the product first before committing?

That's exactly how the subscription is designed. Your first order arrives, you try it, and nothing further is charged until your next scheduled delivery. If it's not for you, cancel from Subscription Management before that date and you won't be billed again. If you love it, there's nothing to do, and your next supply arrives on schedule at 20% off. Every order is also covered by our 90-day money-back guarantee.